Question 1

How can I contact you for support?

Accepted Answer

As a small family-run business, we encourage customers to reach out via email at info@rokelectrics.co.uk o(https://www.rokelectrics.co.uk/contact-3)r through our contact form on the website. We aim to respond promptly to all inquiries.

Question 2

What area do we cover?

Accepted Answer

We work in Surrey, West Sussex, and Hampshire. We do work outside these areas if required but please emailing us to discuss this first.

Question 3

What are our working hours?

Accepted Answer

We generally work between 9am and 5pm on domestic jobs as this avoids the school rush in the mornings.

We can start earlier and or finish later if required.

Question 4

Do we charge our clients VAT?

Accepted Answer

Unfortunately for our domestic clients, by law we have to charge VAT at 20% on all our invoices.

FAQ's